1. Introduction

BigPirate Casino ("we," "us," or "our"), operated at bigpiratecasino.win, takes the privacy of its users seriously. This Privacy Policy describes the types of personal information we collect, how we use it, who we share it with, and your rights regarding that information. By using our website and services, you agree to the practices described in this document.

This policy applies to all players, registered users, and visitors to bigpiratecasino.win. If you do not agree with any part of this policy, you should discontinue use of the site.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account or interact with our services, we collect:

• Full legal name
• Date of birth
• Email address
• Residential address and country
• Phone number
• Username and password (stored in encrypted form)
• Government-issued identification documents (for KYC verification)
• Payment method details (card numbers are not stored directly; they are handled by PCI-compliant payment processors)

2.2 Information Collected Automatically

When you access our site, we automatically collect certain technical data:

• IP address and approximate geolocation
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• Device identifiers
• Cookie data (see Section 7)

2.3 Information from Third Parties

We may receive additional information about you from payment processors, identity verification providers, or fraud prevention services. This data is used solely for account verification, fraud prevention, and regulatory compliance.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To create and manage your player account
• To process deposits, withdrawals, and bonus claims
• To verify your identity and age in compliance with our licensing requirements (KYC)
• To detect and prevent fraud, money laundering, and unauthorized account access
• To communicate with you about your account, transactions, and support requests
• To send promotional offers and newsletters where you have opted in
• To comply with legal obligations, including anti-money laundering (AML) regulations
• To improve our website, games, and services through analytics
• To enforce our Terms and Conditions

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract performance: Processing necessary to fulfill the services you have registered for.
• Legal obligation: Processing required to comply with applicable laws, including AML and KYC regulations.
• Legitimate interests: Fraud prevention, security, and service improvement.
• Consent: Where you have opted in to marketing communications. You may withdraw consent at any time.

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. We share data only with trusted service providers who assist us in operating the platform, subject to confidentiality obligations. These include:

• Payment processors and banking partners
• Identity verification and KYC providers
• Fraud detection and risk management providers
• Customer support software providers
• Analytics and performance monitoring services
• Game software providers where required for account linkage

We may also disclose your data where required by law, court order, or regulatory authority, including in response to lawful requests from government bodies.

6. Data Retention

We retain your personal data for as long as your account remains active and for a minimum of five years after account closure to satisfy anti-money laundering and regulatory record-keeping requirements. Certain data may be retained longer where required by law. Transaction records are retained for seven years in most jurisdictions.

7. Cookies

BigPirate Casino uses cookies and similar tracking technologies to operate the site, remember your preferences, and analyze traffic. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the site.

Types of cookies we use:

• Essential cookies: Required for the site to function, including session management and login state.
• Analytics cookies: Used to understand how visitors interact with the site (e.g., Google Analytics).
• Preference cookies: Remember your settings such as language and currency display.
• Marketing cookies: Track visits across sites for the purpose of serving relevant advertising, where applicable.

8. Security

We protect your personal data using industry-standard security measures including 256-bit SSL encryption for all data in transit, encrypted storage for sensitive account data, and regular security audits. Access to personal data is restricted to authorized personnel only, on a need-to-know basis.

No transmission over the internet is completely secure. While we take all reasonable precautions, we cannot guarantee absolute security of data transmitted to or from our site.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Restriction: Request that we restrict processing of your data in certain circumstances.
• Portability: Request your data in a machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact our support team through the live chat on your account dashboard or by email. We will respond within 30 days of receiving your request.

10. Children's Privacy

BigPirate Casino is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has registered an account, we will immediately close that account and delete all associated personal data. If you believe a minor has registered, contact our support team immediately.

11. International Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions where applicable.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make material changes, we will notify registered users by email or through a prominent notice on the website. The date at the top of this page indicates when the policy was last revised.

13. Contact

If you have questions about this Privacy Policy or how we handle your personal data, contact our data protection team through the live chat or support system available in your account. We are committed to resolving any concerns about your privacy.