Privacy Policy

This Privacy Policy explains how BigPirateCasino ("we," "us," or "our"), operating at bigpiratecasino.win, collects, uses, discloses, and safeguards your personal information when you visit our site, create an account, or use our online casino and betting services. By accessing BigPirateCasino, you agree to the data practices described here.

1. Information We Collect

We collect personal information you provide directly during registration and while using the platform. This includes your full name, date of birth, residential address, email address, phone number, and payment details. We also collect technical data automatically, such as your IP address, browser type, device identifiers, and session activity logs.

When you make a deposit or request a withdrawal, we collect transaction data including payment method details, transaction amounts, and timestamps. This is required for financial compliance and fraud prevention.

2. How We Use Your Information

We use the information collected for several operational purposes. Account creation and identity verification require your personal details as part of KYC compliance. Processing deposits and withdrawals in USD requires accurate payment data. We also use your information to send you account notifications, respond to support requests, and communicate promotional offers if you have opted in.

We analyze usage data to improve the platform experience across casino slots, live casino games, and the sportsbook. Aggregate, anonymized data may be used for internal reporting without identifying individual users.

3. Legal Basis for Processing

Our legal bases for processing your personal data include the performance of a contract (your player account agreement), compliance with legal obligations (AML, KYC, and gaming regulations), and our legitimate interests in operating a secure and functional gaming platform. Where we rely on your consent, you may withdraw it at any time.

4. Cookies and Tracking Technologies

BigPirateCasino uses cookies to maintain your session, remember your preferences, and collect analytics data. Essential cookies are always active as they are required for the site to function. Analytics cookies track page views and user behavior in aggregate form. You can adjust your cookie preferences through your browser settings, though disabling essential cookies may affect site functionality.

5. Sharing Your Information

We do not sell your personal data to third parties. We share information only with service providers who assist in operating the platform, including payment processors, identity verification services, software providers, and cloud hosting companies. All third parties are contractually required to handle your data in accordance with applicable privacy laws.

We may disclose information to regulatory authorities, law enforcement agencies, or gaming commissions where required by law or to investigate fraud and protect the integrity of our platform.

6. Data Retention

We retain your personal data for as long as your account is active or as required by applicable law. Gaming regulations typically require transaction records and identity documents to be retained for a minimum of five years following account closure. After the retention period expires, data is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have rights including access to the data we hold about you, correction of inaccurate data, deletion of your data subject to legal retention requirements, restriction of processing, and the right to data portability. To exercise any of these rights, contact us at the email address listed below.

8. Data Security

BigPirateCasino uses 256-bit SSL encryption on all pages. Access to personal data is restricted to staff with a legitimate operational need. Payment data is handled through PCI-compliant processors and is not stored on our servers in full card number format. We conduct regular security reviews to protect against unauthorized access.

9. Children

BigPirateCasino is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has created an account, the account will be immediately closed and any funds returned. If you believe a minor has registered, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. Continued use of the platform after any update constitutes acceptance of the revised terms.

11. Contact Us

For privacy-related questions or to exercise your data rights, contact BigPirateCasino at: [email protected]. We aim to respond to all privacy requests within 30 days.